Privacy Policy

Last updated: 3 October 2026

Noise Club Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we use it, who we may share it with, how long we keep it and the rights you have.

It applies when you visit the Noise Club website, create or use a Noise Club account, subscribe to the service, connect social accounts, upload content, create campaigns or contact us.

1. Who we are

Noise Club is operated by Noise Club Ltd, a company registered in England and Wales.

Company number: 17495946
Email: info@noiseclub.co.uk

For the purposes of UK data protection law, Noise Club Ltd is the controller of the personal information described in this Privacy Policy where we determine how and why that information is used.

2. Information we collect

The information we collect depends on how you use Noise Club.

Account information

When you create or use an account, we may collect information such as:

• your name;
• email address;
• account or business name;
• artist names and artist profiles associated with your account;
• account preferences and settings;
• subscription status; and
• account activity.

We also process information necessary to authenticate you and keep your account secure.

Subscription and payment information

When you start a trial or paid subscription, we process information relating to your subscription, including:

• your selected plan;
• subscription status;
• billing status;
• trial dates;
• renewal and cancellation information;
• transaction references; and
• limited payment-related information supplied by our payment provider.

Payments are processed by third-party payment providers such as Stripe.

Noise Club does not need to store your full payment-card number or card security code.

Music, footage and creative material

When you use Noise Club, you may upload or provide:

• music and audio files;
• video footage;
• images;
• artist information;
• hooks;
• captions;
• hashtags;
• promotional links;
• campaign instructions; and
• other creative material.

We process this material so that we can provide the production, storage, campaign and publishing features you request.

Creative material is not transferred to Noise Club as our property. Ownership and the licence required for us to process your material are addressed in our Terms of Service.

Campaign and publishing information

We process information about campaigns and posts, which may include:

• campaign names and settings;
• selected songs and song sections;
• selected footage;
• production preferences;
• publishing destinations;
• scheduling information;
• captions and other post information;
• publishing status;
• errors and retry information; and
• information necessary to operate and troubleshoot the service.

Connected social accounts

If you connect a supported social-media account, we may process information necessary to establish and maintain that connection.

Depending on the platform and connection method, this may include:

• social account identifiers;
• usernames or handles;
• page, profile or channel identifiers;
• authorisation information or access credentials/tokens;
• connection status; and
• information returned by the relevant platform when content is submitted or published.

We use this information to perform actions you request, such as scheduling or publishing content.

Connecting a social account does not give Noise Club ownership of that account.

Communications and support

If you contact us, we may retain your:

• name;
• email address;
• message;
• support history; and
• other information you choose to provide.

We use this information to respond to you and provide customer support.

Technical and security information

When you visit or use Noise Club, we may automatically receive technical information such as:

• IP address;
• browser and device information;
• operating system;
• dates and times of access;
• pages or features used;
• authentication and security events;
• error information; and
• server and application logs.

We use this information to operate, secure, maintain and troubleshoot Noise Club.

Website analytics

Where you have given any consent required by law, we may use analytics technologies to understand how people use the Noise Club website.

This may include information about pages viewed, interactions, device and browser information, approximate location derived from technical information and how visitors arrived at the website.

Our Cookie Policy provides more information about cookies and similar technologies.

3. How we use your information

We may use personal information to:

• create and administer your account;
• provide your subscription and its features;
• process and manage subscriptions and payments;
• store and organise uploaded material;
• produce content from material and campaign settings you provide;
• schedule and publish content to connected social accounts;
• maintain social-platform connections;
• send service and account communications;
• provide customer support;
• detect and prevent fraud, misuse and security incidents;
• diagnose technical problems;
• maintain and improve the reliability and usability of Noise Club;
• understand website usage where permitted;
• keep appropriate financial, contractual and operational records;
• establish, exercise or defend legal claims; and
• comply with our legal obligations.

We do not use your uploaded music or footage to claim ownership of it.

4. Our lawful bases for using personal information

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we rely on the following bases.

Contract

We process information where it is necessary to provide Noise Club to you or to take steps at your request before entering into a contract.

This includes administering your account and subscription, processing your campaigns, storing your content and carrying out requested publishing activity.

Legitimate interests

We may process information where it is necessary for our legitimate interests or those of another person, provided those interests are not overridden by your rights and interests.

Our legitimate interests may include:

• operating and improving Noise Club;
• securing our systems and accounts;
• preventing fraud and abuse;
• diagnosing faults;
• providing customer support;
• maintaining appropriate business records; and
• understanding and improving the performance of our service.

Legal obligation

We process information where necessary to comply with legal obligations, including applicable tax, accounting, regulatory and law-enforcement requirements.

Consent

Where required, we rely on your consent.

This may include the use of certain analytics or other non-essential cookies and technologies.

Where processing is based on consent, you can withdraw that consent at any time. Withdrawing consent does not affect processing that was lawful before it was withdrawn.

5. Automated production

Noise Club uses automated and semi-automated software processes to produce content from the material and campaign settings you provide.

For example, the service may select from permitted source material, prepare video layouts, place text, apply selected visual treatments and create platform-ready files.

These processes are used to provide the service you request.

Noise Club does not use automated processing to make decisions about you that produce legal effects or similarly significant effects.

6. Who we share information with

We use third-party providers to operate Noise Club.

Depending on how you use the service, personal information may be processed by providers involved in:

• website and application hosting;
• cloud storage and file processing;
• payment processing;
• email delivery;
• authentication and security;
• social-media connection and publishing;
• website analytics; and
• technical infrastructure and support.

These may include services provided by organisations such as SiteGround, Google and Stripe, as well as publishing infrastructure used to connect Noise Club to supported social platforms.

Where you connect or publish to a third-party platform, relevant information may also be supplied to that platform. Supported platforms may include Facebook, Instagram, TikTok, YouTube, Threads and Bluesky.

Those platforms process information under their own privacy policies when acting independently of Noise Club.

We may also disclose information:

• where required by law or a valid legal process;
• to protect the rights, security or property of Noise Club, our users or others;
• in connection with a corporate restructuring, acquisition or sale of the business; or
• where you have asked or authorised us to do so.

We do not sell your personal information.

7. Payment processing

Subscription payments are processed by third-party payment providers, including Stripe.

Payment providers may collect information directly from you, including payment-card and billing information, and process it under their own privacy terms.

Noise Club receives the information necessary to administer your subscription and understand the status of payments without needing to store your complete card details.

8. Social platforms

Noise Club allows you to connect supported third-party social accounts so that content can be scheduled or published.

When you choose to connect an account, information may pass between Noise Club, our publishing infrastructure and the relevant social platform as necessary to establish the connection and carry out your instructions.

The availability and operation of those connections also depend on the relevant platform’s systems, APIs, policies and privacy practices.

You can disconnect supported social accounts using the facilities provided by Noise Club or the relevant platform.

9. Storage and Google services

Noise Club may use Google services to store and process files associated with accounts, artists and campaigns.

This can include music, footage, production files and related campaign material.

We use access to these services only as necessary to provide, maintain and secure Noise Club and carry out the actions requested through the service.

10. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing the service and meeting legal, accounting, security and dispute-resolution requirements.

Different types of information may therefore be retained for different periods.

While your account is active, we generally retain information necessary to operate it.

If your subscription or account ends, some information and uploaded material may be deleted after a reasonable retention period. You should not use Noise Club as the only archive of important original music, footage or other creative material.

We may retain certain records for longer where reasonably necessary for:

• accounting and tax requirements;
• fraud prevention;
• security;
• enforcing agreements;
• resolving disputes; or
• complying with law.

Backup copies may remain for a limited period after information has been removed from active systems.

11. International transfers

Some of the service providers and platforms used by Noise Club may process personal information outside the United Kingdom.

Where UK data protection rules relating to international transfers apply, we take steps to ensure that an appropriate legal mechanism is in place. Depending on the destination and provider, this may include UK adequacy regulations or appropriate contractual and other safeguards.

You can contact us if you would like further information about the safeguards relevant to your personal information.

12. Cookies and similar technologies

Noise Club uses cookies and similar technologies where necessary to operate the website and service.

We may also use optional technologies for purposes such as analytics where you have provided any consent required by law.

You can find more information about the technologies we use, their purposes and your choices in our Cookie Policy.

13. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet-based service can guarantee absolute security.

You are responsible for keeping your Noise Club login credentials secure and should contact us promptly if you believe your account has been accessed without permission.

14. Your data protection rights

Depending on the circumstances and the lawful basis on which we process your information, UK data protection law may give you rights including:

• the right to be informed about how your information is used;
• the right to access personal information we hold about you;
• the right to have inaccurate information corrected;
• the right to request deletion of information in certain circumstances;
• the right to request restriction of processing in certain circumstances;
• the right to object to certain processing;
• the right to data portability in certain circumstances; and
• the right to withdraw consent where we rely on consent.

These rights are not absolute and may not apply in every situation.

To exercise a data protection right, contact info@noiseclub.co.uk.

We may need to verify your identity before fulfilling a request.

15. Your right to object

You have the right to object to processing based on our legitimate interests in certain circumstances.

You also have an absolute right to object to your personal information being used for direct marketing.

To object, contact info@noiseclub.co.uk.

16. Marketing

If we send electronic marketing where consent is required, we will obtain the necessary consent.

You can opt out of marketing communications at any time using the unsubscribe method provided in the communication or by contacting us.

Service messages relating to your account, subscription, campaigns, security or operation of Noise Club are not marketing messages and may still be sent where necessary.

17. Children

Noise Club subscriptions are intended for people aged 18 or over.

We do not knowingly offer paid Noise Club accounts to children.

If you believe a child has provided us with personal information in circumstances where they should not have done so, please contact us.

18. Complaints

If you have a concern about how we use your personal information, please contact us first at:

info@noiseclub.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Information about making a complaint is available from the ICO.

19. Changes to this Privacy Policy

We may update this Privacy Policy as Noise Club develops or where our legal or regulatory obligations change.

The latest version will be published on the Noise Club website with its updated date.

Where a change materially affects how we use personal information, we will take reasonable steps to bring the change to the attention of affected users where required.

20. Contact us

For questions about this Privacy Policy, how Noise Club handles personal information or to exercise your data protection rights, contact:

Noise Club Ltd
Company number: 17495946
Registered in England and Wales
Email: info@noiseclub.co.uk